IT Manager Internal Systems

Skills and qualifications

• Bachelor’s degree in computer science, information technology or another related field, and preferably a master’s degree in business administration, Network Security, Computer Science or the like
• Experience and certified in Project Management (e.g., Prince2 or scrum)
• English proficiency
• 5 years or more working experience in Internal IT Management
• Deep understanding and knowledge of Microsoft Cloud solutions
• Expert knowledge of IT best practices, policies and regulations
• Understanding of programming, computer science, digital security client/server technology and network architecture
• Expert knowledge of Microsoft Cloud technology
• Excellent communication and reporting skills
• Strong problem-solving capabilities
• Critical thinking and decision-making skills
• Advanced leadership and conflict management skills
• Customer service and interpersonal skills
• Pronounced project management skills, including organization, planning, time management and prioritization.
• Self- Management capability
• Drive for results

Main functions and responsibilities

• Analyzing, recommending, and coordinating with third parties the acquisition and deployment of hardware, software and IT-related services and equipment
• Managing and reporting on IT Software and Device Asset Management
• Managing user access for all systems
• Advising and writing proposals for management on the developments and deployment of new IT solutions for the company
• Designing, implementing, monitoring and updating security strategies for our internal IT Systems
• Designing, implementing, monitoring Backup-disaster, recovery systems and procedures
• Interacting with Off-shore IT solutions providers (e.g., developers) to realize and improve IT Projects
• Interacting with our Technical IT staff to realize and coordinate implementations (in collaboration with the Services Delivery Manager)
• Detecting improvement opportunities and providing guidance to other departments on internal organizational procedures
• Providing support in the selection processes for e.g., sales and or IT departments
• Supporting vendor relationships and vendor contracts related to hardware, software and IT services
• Planning, coordinating and implementing technology strategies, to include performing software and application development, installation and upgrades.
• Providing support and technical assistance. Investigating user problems, identifying causes, determining solutions, testing and implementing solutions for end-users on computer related matters
• Developing and administering instructions and/or imparting training for system users on operating systems, relational databases and other applications
• Helping users maximize the use of networks and computer systems by imparting adoption training and/or instructions
• Any other tasks related to the position as required by his/her supervisor

Benefits
The remuneration package will include a competitive base salary and secondary benefits.