Be part of a dynamic IT team where your organization, communication, and problem-solving skills truly make a difference. In this role, you will keep operations running smoothly by supporting customers, managing key documents and billing processes. If you enjoy a fast-paced environment where you can contribute to both customer satisfaction and business growth, this is your chance to grow with us.
Position
Sales Support Executive
Employment
Curacao
Skills and qualifications
• Bachelor’s degree in Business Administration, Accounting, Economics, or a related field
• 2-4 years proven overall work experience in a similar position
• Minimum of 2 years of experience working with CRM systems, preferably Microsoft Dynamics 365
• High proficiency in English and Spanish, both written and spoken
• Solid knowledge of financial and accounting procedures
• High Level knowledge of Excel,
• High-intermediate knowledge of Microsoft Office 365 apps
• Data analysis
• Time Management
• Self-Management and Communication skills
• Attention to detail
• Proactivity
• Excellent communication and reporting skills
• Technology affinity.
General requirements
• Bachelor’s degree in Marketing, Business-to-Business (B2B) or a related field
• Minimum of 3 years of experience in driving marketing growth (increasing company´s visibility, leads, sales, etc.), digital marketing or a similar position
• Hands-on experience with CRM and CMS platforms
• Must be a current legal resident of Curacao.
Main functions and responsibilities
• Supporting events and customer care initiatives
• Maintaining effective and consistent communication with customers
• Receiving customer requests, creating opportunities and quotations in CRM, coordinating internal review when required and sending finalized quotations to customers
• Monitoring Azure portal overages, registering orders in CRM and coordinating with Accounting for billing
• Reviewing renewal opportunities, verifying contract documentation and registering orders in CRM for Accounting processing
• Coordinating with legal, licensing specialists and management to prepare, approve and submit customer proposals
• Contacting key accounts to follow up on outstanding payments, coordinating payment commitments and providing updates to Accounting
• Creating and updating sales opportunities and documentation in CRM and maintaining accurate opportunity information
• Creating and updating customer agreements in CRM.
Benefits
The remuneration package will include a competitive gross base salary and secondary benefits.
If your profile meets all the requirements and you are interested in this challenging position, please send your resume and a cover letter including your motivation to jobs@inovacorporation.com for being considered for this unique opportunity.
About Inova Solutions
Inova Solutions is a strong regional Microsoft Solutions Partner with offices in Curacao, Jamaica, Trinidad and Tobago and Puerto Rico. We focus on providing direct service to the top tier customers in the Region. In our 16 years of existence, we have accomplished becoming and being the largest player in the market for high-end Microsoft solutions based on our core values: Dedication, Expertise, Flexibility and our Regional Local Presence. Next to Microsoft License and Cloud Solutions, Inova Solutions offers IT solutions and IT Training. Inova Solutions is undergoing a transformation process due to accelerated growth that requires additional team members.
Our employees are our most valuable assets. At Inova Solutions we value talent and are committed to empowering it, through continuous training and professional development. We offer a range of benefits to ensure the well-being and growth of our employees. The position listed is ideal for an individual seeking to work in a multicultural environment.
We invite you to be part of our team!
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