Inova leverages in-house Microsoft licensing tools to serve customers more efficiently
Willemstad, Curaçao — Inova Solutions’ Licensing Team recently held their highly anticipated Licensing Week, bringing together team members from Curacao, Puerto Rico and the British Virgin Islands. There was one achievement to celebrate: Lydianne Navarro’s Partner Commercial Executive (P-CE) accreditation. This accreditation marks a milestone the entire Licensing Team at Inova Solutions now has their P-CE accreditation, enabling them to serve customers more efficiently and comprehensively in licensing matters.
According to Managing Director Hans Kruithof, this accomplishment further solidifies the Cloud and licensing solution provider as a trusted Microsoft partner in the Caribbean: “With Lydianne’s P-CE accreditation, all the licensing specialist at Inova Solutions also hold a P-CE status. This achievement reflects our commitment to local presence and reinforces our reputation in the region.”
The licensing team, consisting of Lydianne Navarro, Gregory Nieuw and Narda McMaster, plays a vital role within Inova Solutions, specializing in the intricate field of software licensing. According to Gregory, who is based in Curacao, their responsibilities range from studying and understanding software product licensing to creating quotes and placing orders. As P-CEs, all team members are now equipped with similar tools and resources as Microsoft’s in-house Commercial Executives. “This empowerment enables us to provide faster and better service to customers, without relying on external assistance for licensing matters, making the entire process more efficient”, says Nieuw.
Sharing knowledge and experience
Licensing Week served as a platform for knowledge sharing and updating the team on the latest developments in the licensing world. Additionally, the training sessions offered a platform for sharing experiences and knowledge. The team also underwent Software Asset Management (SAM) training, enabling them to assist customers in optimizing licensing and IT investments while ensuring compliance with Microsoft’s license requirements.
Moreover, the Licensing Week provided a valuable opportunity for team members to compare the diverse needs of businesses across different locations where Inova Solutions operates. The gathering was especially significant as Narda and Gregory met Lydianne in person for the first time, having previously collaborated with her remotely.
Lydianne, who received her P-CE license during the event, described the Licensing Week as a wonderful experience. She highlights the professional growth she gained in terms of providing enhanced service to her customers and supporting her team.
A challenging week
Narda reflects on the experience, stating, “I would call this licensing week successful. Even though there was a blackout, we kept going, we used our mobile hotspots and we just kept going. This experience brought us closer together as a team and will surely enhance our collaboration going forward.”
Inova Solutions’ Licensing team’s successful Licensing Week exemplifies their professionalism, dedication, and ability to thrive in challenging situations. Armed with newfound knowledge and strengthened bonds, they are well-positioned to excel moving, delivering exemplary support to Inova Solutions’ customers.
If you have any questions regarding the licenses your business requires, don’t hesitate to reach out to our Licensing Experts today! Click here to fill in a contact form. or book a discovery call with us!
About Inova Solutions
Inova Solutions is the Microsoft trusted provider of Cloud Solutions in the Caribbean and Ecuador. We are a Microsoft Solutions Partner with extensive knowledge of software licensing. Our mission is: “Empowering organizations of all sizes to create business advantages by adopting digital transformation”.
Inova Solutions’ unique formula is to assist organizations so they can lead the way through the smart use of technology, be able to continue to serve their customers and employees in the best way possible and ensure business continuity.